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The Benefits of Lean Six Sigma and a CIO

The indisputable fact about change is that everyone hates it! It is painful and nobody likes to go through it. It’s a natural response and one that humans just despise. However, we also know that...

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Is Culture the Difference Between Success or Failure?

  When you gather a room full of Lean Six Sigma practitioners discussing projects, the one word that always creeps into the conversation is culture. If you discuss the reasons why projects succeed or...

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Voice of the Customer (VOC): Are You Just Putting Out Fires?

Do you feel like you’re just putting out fires with Voice of the Customer (VOC) programs? Always in a defensive, under siege mentality, arbitrarily moving in different directions without real focus or...

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Are You Administratively LEAN? 3 Steps to a Lean Office

You know that your shop floor is extremely lean. It is efficiency in motion and something to be emulated across your industry. The real question is: when was the last time you took a look at your...

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Lead With Respect For Better Results

Let’s just be frank. Americans are unhappy at work! Recent surveys indicate that 70% of then American work force are disengaged. That means that out of 10 people around you at work, 7 are not happy...

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How Do I Sell Lean to My Boss?

You know it’s going to be a tough meeting. Lean is a mindset and comes from the heart, based on desires to change to improve outcomes. As simple as that may be, your boss just doesn’t get it. You have...

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Are You Ready For A Great Team?

Teamwork! We all know that great success is the result of great teamwork! Individual effort is important to the equation, but individual effort must be focused on the common goal or outcome. Without...

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Can Six Sigma Achieve A Better Justice System?

The business of our justice system is ripe for change! Set aside the legal aspects and just focus on the business side of the industry. The fact is, corporate counsels offices typically operate on an...

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Kano Model: The Devil is in The Details

Scorched Earth Policy Are you really focusing on the details in your business? So many leaders and entrepreneurs are missing the details that make a difference. Business is a “games of inches” and...

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Customer Experience: Where Does the Battle Occur?

Study the Battlefield of Customer Experience The battle of competition between business has traditionally depended on several factors. Location, environment, experience, price and customer service...

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Sales Can Increase With Lean Strategies

Does it Work With Sales? When you understand the Lean philosophy, this question comes to mind. Even though the philosophy is geared to the manufacturing process, it has immense flexibility across all...

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Lean Management Brews Change in the Tea Industry

The Strength of Tea in Sri Lanka The tea industry in Sri Lanka has been in place since 1867 and represents 2% of the GDP. It is the main source of foreign exchange for the country. The business has...

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Lean Means Pain: Dispelling the Myths

A Fear of Pain and Lean For most, when they hear the word ‘lean’ it sends pain shooting through their body. Just like mentioning the word ‘dentist’ to some people, it can create a mental image of...

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Accountability and Metrics: Is There a New Wild West?

Breaking a Trail in the New Frontier There is a popular saying in business that goes something like this: ‘If you can’t measure it, then you can’t manage it.’ We think most entrepreneurs and leaders...

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Project Charter: Are You Properly Defining Your Mission?

What Is The Role of the Project Charter? Defining a proper project charter is crucial. There are many tools available to a Six Sigma practitioner to ensure their work process is done within...

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Poka-Yoke: Is Mistake Proofing a Reality?

Is A Mistake Free Environment Possible? Wouldn’t it be grand to have a process that runs ‘mistake proof’? For most, the idea of a mistake proof environment is business heaven. The real world tells us...

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Predictive Measurements: A View from 30,000 Feet

What Can We See from 30,000 Feet? If you have flown on a journey of any reasonable length, no doubt your aircraft has climbed to a flight level of 30,000 feet or higher. This is a space where aircraft...

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Lean Production: Boeing Goes Full Throttle

The Boeing Challenge Lean Production ‘Toyota’ style is going full throttle at Boeing. As competition heats up between two aerospace giants, Boeing and Airbus, Boeing is looking at every opportunity to...

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Six Sigma Implementation: Is It a Good Fit?

Is It A Good Fit? Before deploying an effective Six Sigma program, the biggest consideration leaders must consider is whether or not it is a good fit for the organization. While moving through the...

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Lean Leadership: 5 Secrets to Success

Creating an Environment of Success Lean leadership is a valuable but sometimes elusive quality in managers. Yes, managers and leaders can completely miss having the necessary skills and still maintain...

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