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Control Charts in Six Sigma – A Video Introduction
Control Charts in Six Sigma is an important topic. In this 7:05 video, we introduce you to the control chart. Specifically, we’ll discuss the following: What is a Control Chart? What is it used for?...
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Nike Lean Manufacturing: An Example of Good Policy Deployment
I was invited to the Nike Headquarters several months ago, where I met with most of the leadership team of the Nike.com business unit, which is the business unit tasked with growing their...
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Hoshin Kanri X Matrix Template for Lean Policy Deployment
The purpose of the Hoshin Kanri X Matrix Template for Lean Policy Deployment is to develop and implement plans that are both strategic, tactical, and coordinated across people across the organization....
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Kaizen Before and After Template
The Kaizen Before and After Template is simple and effective and can help communicate the results from your Kaizen Efforts. The Kaizen Before and After Template has 5 main parts. 0. Problem In this...
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Variation Journal Template Download
The Variation Journal Template is an easy and effective way to identify unwanted variation in your processes, or steps in your process. This simple journal allows your team members to record the...
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Business Objectives Alignment Worksheet Template
The Business Objectives Alignment Worksheet is nowhere near the completeness and exhaustiveness of the Hoshin Kanri X Matrix, but it is a simple and easy tool to complete to make sure that your lean...
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Web Hosting That Doesn’t Suck: A Lesson in Customer Experience
Shmula.com gets a lot of traffic. I’ve been through the website hosting seesaw of trying different website hosting companies. This article will discuss my journey, why I ended up with my current web...
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Six Sigma Communication Plan Template
This simple Six Sigma Communication Plan Template will help you gather your thoughts about what you should communicate, how often you should communicate, which stakeholder groups you should communicate...
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Six Sigma Stakeholder Communicator’s Plan
Unlike the communication plan for six sigma projects, the Six Sigma Stakeholder Communicator’s Plan template takes it from the communicator’s perspective. For example, if you a stakeholder group, this...
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Gantt Chart Excel Template Download
The simple but helpful Gantt Chart Excel Template download will save you a lot of time by automating the process of project tracking and documenting progress. A Gantt Chart is a tool that helps you do...
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Fishbone Diagram Template in Excel
Today I’m giving away the Fishbone Diagram Template in Excel. This template attempts to automate the job of creating a fishbone diagram and should help you and your team get on your way to finding root...
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Total Quality Management Models and Why I Hate This Chart
Total Quality Management has been around for a long time. If you look at the history of continuous improvement, it formally goes back to Frederick Taylor in the late 1800′s. I believe some even...
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5 Words That Have a Totally Different Meaning to Practitioners of Lean...
Practitioners of Lean Manufacturing are sometimes criticized for using buzzwords. It’s fair to say that this criticism is party true. In fact, when I sometimes hear common everyday words, I think of...
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How Do I Sell Lean to My Boss and Organization?
This is a question I get frequently. How to sell lean to your boss is a question we have all asked at one point or another. The more fundamental question is really about influence, persuasion, and...
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Kanban Card Template – Tutorial, Video, and Download
Kanban is an important concept in lean manufacturing. Kanban is a method that enables pull and can help create flow in a system. Kanban has several benefits: Kanban can prevent overproduction because...
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Support from Human Resources is Critical in Lean: A Russian Case Study (Russian)
Today we feature a lean practitioner – Mikhail Kalinin. He resides in Russia and he helps organizations in Russia implement Lean. In today’s article, Mikhail shares a case study where he and his team...
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Support from Human Resources is Critical in Lean: A Russian Case Study (English)
Today we feature a lean practitioner – Mikhail Kalinin. He resides in Russia and he helps organizations in Russia implement Lean. In today’s article, Mikhail shares a case study where he and his team...
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Waste of Overprocessing is Everywhere
This article explains the waste of overprocessing and how it impacts the customer experience. I also show how overprocessing is conveyed using a customer journey map, which you can download at the end...
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A3 Thinking at Rackspace
I’m in San Antonio Texas today, visiting my good friend, Mark Roenigk. Mark and the team at Rackspace are doing some amazing things in the background that ultimately lead to improvements for the...
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Toyoda Changed to Toyota: Why the Name Change?
Ever wonder why Toyoda was changed to Toyota? Most people know that Toyota began as a company that manufactured looms – or, sewing machines. At that time, Toyota was knows as “Toyoda”, named after the...
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