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How 5S can Improve the Retail Industry
5S is a quality control technique of Lean that can improve productivity and reduce waste in a multitude of industries. The 5S technique was created in Japan and involves five Japanese words such as...
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How Kaizen can Help With Self-Improvement
Kaizen is a Japanese philosophical concept and Lean manufacturing tool which believes that processes can always change for the better and there are no limits to how much they can improve. Translated...
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Identifying Weak Points in Your Customer Service
Optimizing any process should start with a careful, critical look at its weaknesses. If you put your mind to it, you can probably identify many issues with pretty much every aspect of your...
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The Growing Importance of Customer Service
The Growing Importance of Customer Service Customer service has always been at the center of many companies’ work, but it was not until recently that we started to truly comprehend its important in...
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4 Concepts of Six Sigma That Can Help You Achieve Your Objectives at Work
4 Concepts of Six Sigma That Can Help You Achieve Your Objectives at Work Trying to achieve your objectives at work without a proper roadmap or plan in place is pure insanity. This is the same as...
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Customer Service and Six Sigma The Fundamental Link
Customer Service and Six Sigma The Fundamental Link With all the talk about Six Sigma and its benefits for various organizations in the last few years, it’s important to understand its implications on...
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Developing Proper Relations with Your Customers
Developing Proper Relations with Your Customers Some entrepreneurs underestimate the importance of developing the right kinds of relations with their customers. And in the end, this only comes back to...
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4 Concepts of Six Sigma That Can Help You Achieve Your Objectives at Work
4 Concepts of Six Sigma That Can Help You Achieve Your Objectives at Work Trying to achieve your objectives at work without a proper roadmap or plan in place is pure insanity. This is the same as...
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How to Build Relationships With the Forming, Storming, Norming, Performing Model
How to Build Relationships With the Forming, Storming, Norming, Performing Model The Forming, storming, norming, performing model was created by Tuckman and it is a concept that is used by many Six...
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How to Maximize Production with the DMAIC Process
Define, Measure, Analyze, Improve, Control is better known by its acronym DMAIC and this is a 5 phase problem-solving technique that is part of Six Sigma. DMAIC allows management in an organization to...
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How to Use the 8 Wastes Methodology for Personal Growth
The process of Lean Six Sigma helps an organization highlight the 8 main kinds of waste that delay or slow down the production process. Finding out what they are and getting rid of them enables an...
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How to Stay on Top of Customer Service Issues
If you’re not paying attention, issues with your customer service can quickly slip past you unnoticed and cause a lot of problems for your organization. And while it’s true that they are generally not...
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What are the Personal Benefits of Six Sigma
While there are so many concepts out there that businesses and individuals can adopt to get better, there is no denying that Six Sigma is one of the most popular ones. Just like any other concept out...
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Getting to Know Agile Development – 4 Value of the Agile Manifesto
The Agile Manifesto has become an extremely handy tool for any software development team. In it, there are four values that help teams produce software that not only works but is also of the highest...
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What is Agile Development: Key Features and How it Works
Even though Agile development has been gaining traction as of late, it has existed since the mid-90s. Agile is a software development methodology, but with the impressive results it has produced in...
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Getting to Know Agile Development – 12 Principles of the Agile Manifesto
In 2001, the Agile manifesto was created and proved to be a game-changer in software development. Basically, it is a set of four values and 12 principles that guide software development teams in using...
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Mistake and Error Proofing: Poka Yoke
We have many process analysis tools in Lean, but the poka-yoke is one of the most popular ones. In any given process with human operators, mistakes and errors are bound to happen. These lead to...
View Article[VIDEO] Amazon UK Fulfillment Center Virtual Tour
One of the most impressive operating companies is Amazon and how they fulfill orders and ship to their customers. Their processes are considered state-of-the-art, and they need to be with all the...
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6 Common Six Sigma Myths – Are They True?
Six Sigma is becoming increasingly popular with each passing day. Organizations around the world are using it to reduce waste and process variation. In doing so, they are giving customers more and...
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Basics of Project Management
Project Management Organization Skill Concept Every organization undertakes projects. To an organization, a project is essentially an endeavor that is carried out by an individual or a team for the...
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