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How to Promote Innovation in Your Organization
Hand and word Innovation isolated on white background How to Promote Innovation in Your Organization If you’re concerned with the state of innovation in your current organization, that’s not a bad...
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The Link Between Lean and Innovation
The Link Between Lean and Innovation As lean methodologies have started to take over various markets by storm, we’re starting to notice some interesting trends regarding the connection between lean...
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Why It’s Never Too Late for Innovative Approaches
Why It’s Never Too Late for Innovative Approaches One of the worst things you could do to your organization is to shy away from innovation because you believe that the company is too far gone for...
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How Six Sigma Has Changed the Corporate Landscape
How Six Sigma Has Changed the Corporate Landscape Six Sigma has been around for a while now, and its impact on various industries is already quite noticeable. It only takes a brief look at the current...
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Integrating Lean Six Sigma Principles in an Established Corporate Structure
Lean, Six sigma, quality control and manufacturing process management concept on virtual screen Integrating Lean Six Sigma Principles in an Established Corporate Structure Fighting against an...
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Leveraging Six Sigma to Get a Better Overview of Your Operations
Leveraging Six Sigma to Get a Better Overview of Your Operations One of the best things about Six Sigma is the way it pays attention to the small details in the organization’s workflow, and how it...
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Lean Corporate Mindset: What Does It Take?
Lean Corporate Mindset: What Does It Take? So you’ve started to come to terms with the fact that you need to integrate lean thinking into your organization. That’s certainly a great thing, but it’s...
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Why Six Sigma Is the Future of Complex Organizations
Why Six Sigma Is the Future of Complex Organizations In the last decades, many different methodologies have sprung up for dealing with the complex structure of a large organization that spans across...
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Eliminating Waste in Customer Service
Eliminating Waste in Customer Service Waste is a major problem in many industries, and it can pop up in some surprising places from time to time. And if you’re not prepared to deal with it adequately,...
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Are You Meeting Your Customers’ Expectations?
Are You Meeting Your Customers’ Expectations? Many companies suffer from a common problem – a misunderstanding of the expectations of their customers, and as a result, a poor understanding of how well...
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Data Analysis and Customer Service
Data Analysis and Customer Service The strong link between customer service and data analysis has started to become quite apparent in recent years. It’s no longer about collecting simple metrics like...
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Remaining Efficient in Customer Service as the Company Grows
Remaining Efficient in Customer Service as the Company Grows While every business must always strive for expansion, it’s not that straightforward to maintain the right kind of progress on all fronts...
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Identifying Weak Points in Your Customer Service
Optimizing any process should start with a careful, critical look at its weaknesses. If you put your mind to it, you can probably identify many issues with pretty much every aspect of your...
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The Growing Importance of Customer Service
The Growing Importance of Customer Service Customer service has always been at the center of many companies’ work, but it was not until recently that we started to truly comprehend its important in...
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4 Concepts of Six Sigma That Can Help You Achieve Your Objectives at Work
4 Concepts of Six Sigma That Can Help You Achieve Your Objectives at Work Trying to achieve your objectives at work without a proper roadmap or plan in place is pure insanity. This is the same as...
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Customer Service and Six Sigma – The Fundamental Link
Customer Service and Six Sigma – The Fundamental Link With all the talk about Six Sigma and its benefits for various organizations in the last few years, it’s important to understand its implications...
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Developing Proper Relations with Your Customers
Developing Proper Relations with Your Customers Some entrepreneurs underestimate the importance of developing the right kinds of relations with their customers. And in the end, this only comes back to...
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4 Concepts of Six Sigma That Can Help You Achieve Your Objectives at Work
4 Concepts of Six Sigma That Can Help You Achieve Your Objectives at Work Trying to achieve your objectives at work without a proper roadmap or plan in place is pure insanity. This is the same as...
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How to Build Relationships With the Forming, Storming, Norming, Performing Model
How to Build Relationships With the Forming, Storming, Norming, Performing Model The Forming, storming, norming, performing model was created by Tuckman and it is a concept that is used by many Six...
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How to Maximize Production with the DMAIC Process
Define, Measure, Analyze, Improve, Control is better known by its acronym DMAIC and this is a 5 phase problem-solving technique that is part of Six Sigma. DMAIC allows management in an organization to...
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